Payment
Accepted methods, BLIK, card security, billing.
Changing Invoice Details
Find out when invoice details can be corrected after placing an order.
Invoices for Your Order
Learn how invoices work on Gondol and when invoice details should be added.
Refunds to Your Payment Method
Learn how refunds are returned to the original payment method and why timing may vary.
Payment Failed or Was Declined
Find out what to do if your payment does not go through during checkout.
Payment Statuses Explained
Understand what payment statuses such as successful, pending, failed, cancelled or refunded may mean.
When You Are Charged
Learn when payment is taken and what happens before the florist accepts your order.
Available Payment Methods
See which payment methods may be available when placing an order on Gondol.